Who can do what in my workspace?

A workspace is the home of one hosting business: its listings, team, chats, AI settings and billing. Everyone in it sees only what their role needs.

Three roles

	Admin	Manager	Staff
Who	The workspace owner	Runs guests and operations	Cleaners and technicians
Signs in with	Email and password	Workspace link and 6-digit code	Workspace link and 6-digit code
Settings, AI, billing	Full control	No access	No access
Members and chats	Add and remove	No access	No access
Guest handoffs	Yes	Yes, in the managers' chat	Task requests, in the staff chat
Schedule and checklists	Full view	Manage	Their own tasks only

Who

Admin: The workspace owner
Manager: Runs guests and operations
Staff: Cleaners and technicians

Signs in with

Admin: Email and password
Manager: Workspace link and 6-digit code
Staff: Workspace link and 6-digit code

Settings, AI, billing

Admin: Full control
Manager: No access
Staff: No access

Members and chats

Admin: Add and remove
Manager: No access
Staff: No access

Guest handoffs

Admin: Yes
Manager: Yes, in the managers' chat
Staff: Task requests, in the staff chat

Schedule and checklists

Admin: Full view
Manager: Manage
Staff: Their own tasks only

The admin console is where the owner signs in with an email and password: Overview, AI settings, Plan & billing and everything else.
The workspace portal is for managers and staff. Each workspace has its own sign-in page (/w/your-workspace/login). A member enters the 6-digit code you gave them and lands on the view built for their role.

Sessions are kept apart on purpose: signing in as admin does not open the member portal, and a member's code never opens the console. To see what a manager or a cleaner sees, sign in with their code.

The manager portalThe staff portal

Three roles

Two places to sign in