What is Staynup?
An AI co-host for Airbnb that answers every guest, in their language, and brings your team in only when a person is needed.
Updated Oct 29, 20261 min read
Staynup is an AI co-host. It reads every message your Airbnb guests send, answers what it can in seconds, and passes the rest to the right person on your team, with the context they need to act.
Think of a co-host who never sleeps, speaks every guest's language, and only knows what you have told it.
Your workspace overview: how the AI is doing, and today's stays at a glance.
What it does for you
- Answers guests 24/7, in the language the guest writes in.
- Knows your property. It reads your Airbnb listing and your own rules, and never invents facts, prices or policies.
- Hands off cleanly. Requests that need a person become a short ticket in your team's chat (Zalo, WhatsApp, Telegram or iMessage), with the guest, room and stay already filled in.
- Coordinates your team. Cleaning sessions are created from reservations, with checklists and photo proof for your staff.
- Closes the loop after checkout. It can write guest reviews, based on the mode you choose.
- 1Guest messages youOn Airbnb, any hour, any language.
- 2Staynup decidesReply, ask your team, or stay quiet.
- 3Your team actsOne ticket in the chat they already use.
What it is not
It is not a property management system, and it is not a generic chatbot. It is not a pricing tool or a channel manager. It is built for one job: guest communication, and the team work that follows from it.
- Property management system
- No, it stores data
- Human co-host
- Yes
- Staynup
- Yes
- Property management system
- Not applicable
- Human co-host
- No
- Staynup
- Yes
- Property management system
- No
- Human co-host
- Depends
- Staynup
- Yes
- Property management system
- Yes
- Human co-host
- Hard
- Staynup
- Yes
- Property management system
- Yes
- Human co-host
- Varies
- Staynup
- Yes
Was this page helpful?