How do I link my team's chat apps?

Chats are where Staynup talks to your team. Guest issues arrive there as tickets, and tasks reach your staff without anyone opening the dashboard.

Two chats

• Managers' chat (or your chat, if you handle things yourself): guest issues, handoffs and daily operations. You can also teach the AI here.
• Staff chat: cleaning, repairs, schedules and room-ready checks.

You can use one shared chat for both, or a separate one for each.

Supported apps

Zalo, WhatsApp, Telegram, and iMessage / SMS. Each can be a direct message or a group.

1. 1

   Choose the chat to connect

   Press Connect next to the managers' chat or the staff chat, then pick the app.

2. 2

   Direct message or group

   Use a group when several people share the work.

3. 3

   Send the setup message

   Staynup shows the bot to add and a message to send. For WhatsApp, Telegram and Zalo groups, add the Staynup bot or number to the group as the screen explains. For iMessage or SMS, scan the QR code on your phone, or use the link: it opens a message already filled in.

4. 4

   Confirm

   Return to Staynup and press I've sent it. The card turns to Connected.