Run the day

How do the team chats work day to day?

The managers' chat and the staff chat compared, supported apps, and how to change them.

Updated Oct 29, 20261 min read

Your AI co-host posts updates and takes instructions from your team in these chats.

For
Managers' chat
Guest issues, handoffs and daily operations
Staff chat
Cleaning tasks, repairs, schedules, room-ready checks
Who is in it
Managers' chat
Managers (or you)
Staff chat
Cleaners and technicians
Teach the AI here
Managers' chat
Yes
Staff chat
No
Answer a ticket
Managers' chat
Reply in plain language
Staff chat
Reply in plain language

Apps

Zalo, WhatsApp, Telegram and iMessage/SMS, each as a direct message or a group.

Change or disconnect

Open Members, then Messaging channels. You can connect, reconnect or disconnect either chat there. If a chat stops reaching you, Staynup sends an alert by email as a fallback.

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