How do the team chats work day to day?
The managers' chat and the staff chat compared, supported apps, and how to change them.
Updated Oct 29, 20261 min read
Your AI co-host posts updates and takes instructions from your team in these chats.
For
- Managers' chat
- Guest issues, handoffs and daily operations
- Staff chat
- Cleaning tasks, repairs, schedules, room-ready checks
Who is in it
- Managers' chat
- Managers (or you)
- Staff chat
- Cleaners and technicians
Teach the AI here
- Managers' chat
- Yes
- Staff chat
- No
Answer a ticket
- Managers' chat
- Reply in plain language
- Staff chat
- Reply in plain language
Apps
Zalo, WhatsApp, Telegram and iMessage/SMS, each as a direct message or a group.
Change or disconnect
Open Members, then Messaging channels. You can connect, reconnect or disconnect either chat there. If a chat stops reaching you, Staynup sends an alert by email as a fallback.
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