Where do I see what is happening today?
Your day at a glance, and a live log of everything the AI does, with the tools to correct it.
Updated Oct 29, 20261 min read
Two places answer two questions: what is happening at my properties and what is the AI doing.
Today
Under Operations, Today shows the day: check-outs (with the cleanings they create), arrivals, how many listings are occupied tonight, and cleanings in the next 7 days. Below it, your reservations are grouped as Checking out, Arriving, Currently hosting and Upcoming. Press Sync calendar to refresh from Airbnb now; it also syncs by itself.
Today: who is leaving, arriving and staying, and what needs cleaning.
AI activity
AI activity lists every conversation turn the AI handled, newest first, updating live. Filter by outcome or by listing.
- Meaning
- The AI answered the guest
- Meaning
- The AI answered or held the chat and passed the request to your team
- Meaning
- No reply was needed, or a person had just answered
- Meaning
- Something went wrong, so check it and reply yourself if needed
Open a run to see the guest's message, the AI's holding and final replies, and how fast it answered.
Every guest message the AI handled, with its reply and whether it answered or handed off.
Fix a message
For a limited time after a reply is sent, Airbnb lets you correct it. In the run, you can Edit the text or Unsend it, and you also see how much time is left. You can also change or remove a reaction the AI sent.
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