How do I teach the AI through chat?

You don't have to open the dashboard to feed the AI knowledge. From the manager messaging channel, you can add, update, and remove rules in plain language — the AI does the bookkeeping for you. This page covers the three things you'll do most often.

Add a rule

Message the manager channel the way you'd talk to a human assistant. Use "add a rule" or just state the policy in plain language.

Examples:

• "Add a rule: luggage storage is available until 4PM."
• "Tell guests the AC remote is in the living room drawer."
• "Add a rule: early check-in is free if the unit is ready, otherwise offer luggage storage."
• "If a guest asks about the beach, tell them the nearest beach is 10 minutes on foot."

You don't need to format anything — no commands, no special syntax. The AI understands natural language instructions and converts them into a proper rule with text, priority, status, and scope.

Update or remove a rule

You can also review, change, or delete existing rules without touching the dashboard.

Examples:

• "What rules do I have?" — the AI lists your current rules.
• "Change the 'no parties' rule to 'no parties or gatherings'."
• "Remove the parking rule."
• "Make the quiet hours rule inactive for this week."

Any change applies immediately to future AI replies.

How your request is processed

When you send a teaching message, the AI runs a short pipeline before anything changes:

1. Classify — it recognizes your message as a command (add / update / remove) rather than ordinary conversation.
2. Plan — it decides which rule (or rules) your request affects.
3. Clarify — if your request is ambiguous, it asks before changing anything.
4. Propose — it shows you exactly what it's about to change.
5. Apply — it saves the change.
6. Confirm — it confirms what changed, so you always know the rules are accurate.

The whole flow means you can manage the AI's knowledge from your phone, mid-conversation, without ever opening the dashboard.